341/365 The Negotiator in ACTION!

After my beautiful 50" Plasma developed the same fault for the 3rd time, THE NEGOTIATOR as he appears in this story, decided enough was enough, and even though it had been 2 years, got on the phone and very reasonably persuaded the warranty company to swap it out for a much higher spec 3D version with free glasses and a backdated warranty for a fresh 5 years! Then loaded it up in its makeshift little bed to keep it safe, drove it back, brought the new one back and connected it all in about 30 mins! Now that's what I call service! Well who would argue with THAT serious phone face!! They didn't stand a chance :)